The company was launched in August 1998 by three undergraduate students at the University of California, Berkeley: Senh Duong, Patrick Y. Lee, and Stephen Wang.The catalyst for the creation of the website was Rush Hour (1998), Chan's first major Hollywood crossover, which was originally planned to release in August 1998.The website was an immediate success, receiving mentions by Netscape, Yahoo!, and USA Today within the first week of its launch; it attracted "600–1,000 daily unique visitors" as a result.[26] By late 2009, the website was designed to enable Rotten Tomatoes users to create and join groups to discuss various aspects of film.[35] Rotten Tomatoes staff first collect online reviews from writers who are certified members of various writing guilds or film critic-associations."Top Critics", such as Roger Ebert, Desson Thomson, Stephen Hunter, Owen Gleiberman, Lisa Schwarzbaum, Peter Travers and Michael Phillips are identified in a sub-listing that calculates their reviews separately.When there are sufficient reviews, the staff creates and posts a consensus statement to express the general reasons for the collective opinion of the film.When a film or TV show reaches the requirements for the "Certified Fresh", it is not automatically granted the seal; "the Tomatometer score must be consistent and unlikely to deviate significantly" before it is thus marked.[needs update][13] In February 2021, Rotten Tomatoes added an "Audience Says" section; similar to the "Critics Consensus", it summarizes the reviews noted by registered users into a concise blurb.That same summer, films like Wonder Woman and Spider-Man: Homecoming (both 92%) received high scores and opened at or exceeded expectations with their $100+ million trackings.[53] Others have argued that filmmakers and studios have only themselves to blame if Rotten Tomatoes produces a bad score, as this only reflects a poor reception among film critics.As one independent film distributor marketing executive noted, "To me, it's a ridiculous argument that Rotten Tomatoes is the problem ... make a good movie!".[52] ComScore's Paul Dergarabedian had similar comments, saying: "The best way for studios to combat the 'Rotten Tomatoes Effect' is to make better movies, plain and simple".[51] Some studios have suggested embargoing or cancelling early critic screenings in a response to poor reviews prior to a film's release affecting pre-sales and opening weekend numbers.Conversely, Warner Bros. also did not do critic pre-screenings for The House, which held a score of 16% until the day of its release, and opened to just $8.7 million; the lowest of star Will Ferrell's career.[51] That marketing tactic can backfire, and drew the vocal disgust of influential critics such as Roger Ebert, who was prone to derisively condemn such moves, with gestures such as "The Wagging Finger of Shame", on At the Movies.The site also announced plans to introduce a system for "verified" reviews, and that the "Want to See" statistic would now be expressed as a number so that it would not be confused with the audience score.[65] Vulture ran an article in September 2023 that raised several criticisms of Rotten Tomatoes's system, including the ease at which large companies are able to manipulate reviewer ratings."[12] WIRED published an article in February 2024 written by Christopher Null, a former film critic, that argued such methods are standard activities performed by all PR agencies.In particular, Null points out that sponsoring legitimate, honest reviews has a long history in other industries and is a "common tactic employed by indie titles to get visibility".[67] American director Martin Scorsese wrote a column in The Hollywood Reporter criticizing both Rotten Tomatoes and CinemaScore for promoting the idea that films like Mother![68] Scorsese, in a dedication for the Roger Ebert Center for Film Studies at the University of Illinois later continued his criticism, voicing that Rotten Tomatoes and other review services "devalue cinema on streaming platforms to the level of content".[72] Rotten Tomatoes deliberately withheld the critic score for Justice League based on early reviews until the premiere of its See It/Skip It episode on the Thursday before its release.
Former IGN headquarters in Brisbane, California (home to Rotten Tomatoes during 2004–2010 IGN ownership)