Enshittification
Enshittification, also known as crapification and platform decay, is the term used to describe the pattern in which online products and services decline in quality over time.[7] Doctorow has described the process of enshittification as happening through "twiddling": the continual adjustment of the parameters of the system in search of marginal improvements of profits, without regard to any other goal.Discussions about enshittification have appeared in numerous media outlets, including analyses of how tech giants like Facebook, Google, and Amazon have shifted their business models to prioritize profits at the expense of user experience.[8][14] The Macquarie Dictionary named enshittification as its 2024 word of the year, selected by both the committee's and people's choice votes for only the third time since the inaugural event in 2006.[7] Doctorow has also criticised Amazon's Audible service, which controls over 90% of the audiobook market and applies mandatory digital rights management (DRM) to all audio books.Doctorow decided in 2014 to not sell his audiobooks via Audible anymore but produce them himself even though that meant earning a lot less than he would have by letting Amazon "slap DRM" on his books.[17][18] According to Doctorow, Facebook offered a good service until it had reached a "critical mass" of users, and it became difficult for people to leave because they would need to convince their friends to go with them.Other changes included temporary rate limits for the number of tweets that could be viewed per day, the introduction of paid subscriptions to the service in the form of Twitter Blue (later renamed to X Premium),[32] and the reduction of moderation.[40] App-based ridesharing company Uber gained market share by ignoring local licensing systems such as taxi medallions while also keeping consumer costs artificially low by subsidizing rides via venture capital funding.[41] Once they achieved a duopoly with competitor Lyft, the company implemented surge pricing to increase the cost of travel to riders and dynamically adjust the payments made to drivers.
online products and servicesCory DoctorowneologismAmerican Dialect SocietyWord of the YearMacquarie Dictionaryend-to-end principlethe right of exitplatformDEF CONFinancial Timesintermediariesmonopolymonopsonyswitching costsrent-seekingright of exitnetwork effectsdigital rights managementFacebookGoogleAmazonAirbnbCriticism of AmazonAmazon PrimepayolaAudibleCriticism of FacebookBusiness InsiderCriticism of GoogleGoogle Searchsearch engine optimizationJedi Bluestock buybackRedditthe changesr/placeSteve Huffman2023 Reddit API controversyinitial public offeringcharging fees for API accessApolloTwitter under Elon MuskTwitter2022 acquisitionElon MuskMastodonantisemitismIslamophobiaIsrael–Hamas warThe New York TimesControversies involving Uberridesharing companytaxi medallionskeeping consumer costs artificially lowventure capitalduopolysurge pricingUnity game engineGameindustry.bizfree-to-playswitching costSam BarlowGlobal Game JamGMTK Game Jamdating appsperverse incentiveBrain rotChannel driftDead Internet theoryDumping (pricing policy)Echo chamber (media)Embrace, extend, and extinguishFreemiumLink rotPlanned obsolescenceRadio homogenizationWalled garden (technology)GizmodoThe New RepublicCondé NastElectronic Frontier FoundationNewsweekCBC RadioABC Radio NationalThe AtlanticArs TechnicaABC NewsJacobinThe GuardianLos Angeles TimesMother JonesThe VergeQuartzProspect404 MediaPlatform economyCrowdfundingComparisonCustomer to customerFreelancerGig economylist of companiesGig workerOnline marketplaceTwo-sided marketInternational Alliance of App-based Transport WorkersIndian Federation of App-based Transport WorkersRideshare Drivers UnitedNational Taxi Workers' AllianceProfessional E-Hailing Drivers and Private Owners Association2021 Gorillas strikes2019 Lyft and Uber drivers' strikesRidesharing2020 California Proposition 22California Assembly Bill 5 (2019)Flight sharingIllegal taxisLegality by jurisdictionMotivatePrivacyCareshareControversiesUber BV v AslamUber FilesOnline marketplaces