Vertex (company)

Vertex is a call centre operator that also offers a variety of other business process outsourcing (BPO) and customer management outsourcing services.[1][2] Originally the back office service function inside UK utility company United Utilities, Vertex was spun out as a separate company in 1996.[3] In 2007, United Utilities sold Vertex to a consortium of investors (Oak Hill Capital,[4] GenNx360, Knox Lawrence International) for £217m.[5] Vertex services include:
business process outsourcing (BPO)Business process outsourcingCustomerManagementFinanceAccountingOutsourcingSoftwareOffshoringTelecom