Shop floor
The term "shop floor" refers to the area of a factory where production takes place.The shop floor excludes the area used or designated for administrative activities.[1][2][3] A shop steward is an employee of a company or organization who, as a labor union member and official, represents and defends the interests of their coworkers.Shop floor control is one of the functions of manufacturing control; it is the process of monitoring the production activities as they happen, such as when the product is being processed, assembled, inspected, etc.[6][7] The manufacturing industry is significantly impacted by technological advances such as the Internet, the Web, and intelligent agents.