Local Government and Social Care Ombudsman

The current (interim) Local Government and Social Care Ombudsman is Paul Najsarek, whose appointment commenced on 1 April 2023.[10] If the LGO finds the body investigated acted with fault, which caused the person an injustice, it will recommend a remedy to put things right.This includes issuing advice on good administrative practice in local government based on experience from prior investigations and also offer training in complaint handling to councils and care providers.[12] Although it will hear complaints of maladministration stemming from the actions of individual councillors[13] and council employees, the service can only seek to remedy the injustice and cannot discipline the person responsible.[citation needed] Unless they are also members of a professional body, such as the Law Society, individual officers can only be disciplined by their employer.One risk of taking a complaint to the Local Government Ombudsman is that the complainant may run out of time to seek judicial review of a council's decision, missing the opportunity to raise the original matter in court.
EnglandCoventrypublic servicesPublic Services Ombudsman for WalesScottish Public Services OmbudsmanNorthern Ireland Public Services OmbudsmanLocal Government Act 1974Local Government and Public Involvement in Health Act 2007Secretary of State for the EnvironmentGordon BrownOmbudsmanmaladministrationdispute resolutionLaw Societyjudicial reviewWednesbury unreasonableHouse of CommonsMinistry of Housing, Communities and Local Government2 Marsham StreetSecretary of State for Housing, Communities and Local GovernmentMinister of State for Housing and PlanningExecutive agenciesPlanning InspectorateQueen Elizabeth II CentreNon-departmentalpublic bodiesEbbsfleet Development CorporationHomes EnglandHousing OmbudsmanRegulator of Social HousingValuation Tribunal for EnglandArchitects Registration BoardUK Holocaust Memorial Foundation