[2] On 24 October 1997, Mackay went with colleagues to a property in Arthingworth Street in Stratford, east London, to arrest a man who was in breach of bail conditions.[2] After removing her protective vest for ease of movement and then forcing entry into the bedsit, Mackay led her colleagues into the hallway, where she was confronted by a man armed with a knife with a seven-and-a-half-inch blade.[4] It was subsequently reported that prior to killing Mackay, Elgizouli had served time in prison for shoplifting, was on bail for assaulting a police officer and possessing a knife, and had stopped taking his medication for his schizophrenia.[5] A 1999 inquiry into Mackay's death criticized the Metropolitan Police for not attempting to have a family member persuade Elgizouli to leave the flat peacefully, and recommended that mentally ill people should be given greater support and that guidance on helping patients take their medication needed to be improved.[5] After four years of occasional day-release, in 2012, it was reported that Elgizouli was to be moved from the secure unit to a community hostel with full freedom of movement.